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Why are your prices so low?
Returns and Exchanges
Order Shipment
What is Moissanite?
Is Moissanite a synthetic diamond?
How does Moissanite compare to Cubic Zirconia?
Is Moissanite Durable?
Red Box Diamonds - A Guarantee Above All Others
Red Box Diamonds - Accurate Grading
Red Box Diamonds - Purchasing Your Dream
The 4 C's of Diamonds
Is the Square Brilliant cut the same as the Princess cut?
Do rings come in half sizes?
What if I want to make something a set?
What if I don't see a style I like?
Is Moissanite Hand-Cut or Mass-Produced?
How Is Moissanite Made?
Does Moissanite have any identifying characteristics such as inclusions?
Moissanite/Diamond Size Graph
How can they claim that moissanite is "rare"when silicon carbide is a very common abrasive?
Clarity of Moissanite
Visit our affiliate's websites!
Red Box Diamonds - Guaranteed Value
Red Box Diamonds - Free Loss Protection for One Year
Red Box Diamonds - Secure Identification
Special Offers


Why are your prices so low?
We buy direct from the wholesaler and pass that savings onto you. Also, being an internet run business, we do not have the overhead of renting or buying a building or paying employees man the store. Our quality is equal to any store and with our money back guarantee, you can always take a look and if for any reason you are unhappy with our product, you can return it for a full refund.

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Returns and Exchanges
Items must be returned within 30 days from the date of shipment and be in their original state with tags still attached to be eligible for a refund. When returning an item: Please return to: JAG, 181 Ward Road, Washougal, WA 98671. All jewelry boxes must be included in return packaging. Please make sure your packaging is secure, insure the package for the full amount of the item with a required signature. Jewels and Gold is not responsible for any loss or damage that occurs during return shipping. Purchases made with a credit card will be credited to the same card within 10-20 business days.

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Order Shipment
Orders will be shipped by FedEx or UPS insured and with a signature required. A tracking number will be emailed to you as soon as the package is shipped so you can track your item all the way to your home. If your merchandise is damaged while in transit you must first contact FedEx to fill out a Damage Inspection report and then request that the merchandise be returned to the address listed on the package. Claims for damaged goods or packaging should be reported to us within five business days of delivery. Fed Ex Ground Shipping is free, however, extra charges will apply for overnight orders. Please note that orders can only be shipped same day if received by 2:30 PST. Otherwise orders will be shipped next business day. Not all products can be shipped overnight, please inquire before purchase.

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What is Moissanite?
Moissanite, is a naturally occurring mineral. However, the rarity of natural moissanite crystals large enough for jewelry prohibits their use. In 1998, Charles & Colvard introduced jewel-quality synthetic stone to the market under the name "moissanite". This gemstone possesses superior fire and brilliance to diamonds. Upon introduction, some jewelers even misidentified moissanite as diamond.

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Is Moissanite a synthetic diamond?
No. Moissanite is it's own uniqe stone. Natural moissanite was discovered in 1893 by prominent French scientist Dr. Henri Moissan. Dr. Moissan began studying geological fragments of a meteorite taken from a meteor crater (Canyon Diablo) located in Arizona. In these fragments, he discovered minute quantities of a shimmering material. After extensive research, Dr. Moissan concluded that this material was a new mineral, silicon carbide.

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How does Moissanite compare to Cubic Zirconia?
Unlike cubic zirconia and other diamond simulants, moissanite does not cloud over time, and is extremely durable. For example, a 1-carat moissanite gem sells for about $500 (2007 USD), while a diamond of similar size and color typically sells for $4500 or more. The Refractive Index (RI) of a gemstone is the most important optical property affecting its potential brilliance (sparkle). With an RI of 2.65 - 2.69, Moissanite displays more brilliance than diamond (RI 2.42) or any other popular gemstone, such as ruby (RI 1.77) and sapphire (RI 1.77).

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Is Moissanite Durable?
Yes! In fact, the only stone harder than Moissanite is a Diamond.

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Red Box Diamonds - A Guarantee Above All Others
Each Red Box Diamond is a unique gift of nature, meant to be cherished for a lifetime. It is our responsibility and our desire that you be perfectly satisfied with your diamond purchase. If you are not satisfied, for any reason, return your diamond to your jeweler within their specified return policy guidelines, and your purchase will be refunded, no questions asked.

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Red Box Diamonds - Accurate Grading
Each Red Box Diamond comes with a grading report from an independent lab or a comprehensive report from Stuller. We guarantee our reports provide accurate grading information. If you feel your Red Box Diamond with a Stuller report is not accurate, we will exchange or refund your purchase within 30 days from the date of purchase. At any time in the future, should the diamond purchased be graded by any of the following independent gemological laboratories (GIA, AGS, HRD, IGI or EGL) and the grade of the stone disputed, we will exchange, refund or adjust the price of the Red Box Diamond in question.

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Red Box Diamonds - Purchasing Your Dream
Whether you are purchasing a diamond engagement ring, an anniversary gift or a special reward of diamond jewelry, you deserve the best. Red Box Diamonds offer you more than you imagined possible. Every purchase of a Red Box Diamond is a brilliant choice.

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The 4 C's of Diamonds
Diamond Grading Terminology A diamond's cost is based on the characteristics known as the "4 C's". Clarity, Colour and Cut (proportion) are the quality elements which together with the Carat Weight determine the value of a stone. The closer a diamond grades to the left of one or all of these scales the rarer and the more costly it will be. While clarity is frequently assumed to be the most important factor of all the "C's", in fact, colour and cut (especially cut) have a more profound affect on the visual appearance of a diamond. Carat Weight Carat is the unit of weight for all gemstones. One carat is subdivided into 100 "points". Therefore a diamond measuring 75 points is 3/4 carat in weight, or 0.75ct. There are five carats in a gram. The word "carat" comes from the seed of the carob tree pod which is found in tropical climates. These seeds were used until this century to weigh precious gems. Clarity A diamond's clarity is determined by the number, nature, position, size and colour of internal characteristics called "inclusions" and surface features called "blemishes". These irregularities occured in the liquid magna (volcanic rock) within which the diamond was created. Diamonds are mostly pure carbon, however, during crystallization other minerals nearby, or even other bits of carbon forming more quickly may have become trapped within the cooling mass. These show themselves as the various characteristics which make up the clarity of a diamond (included crystals, feathers, clouds etc). Clarity is measured on a scale ranging from pure (flawless) to heavily included (I-3). The clarity of a diamond is graded by using 10X magnification under good lighting by an experienced grader. The final clarity grade is usually determined by how easy the inclusions and blemishes are for the grader to see. Colour Ideally, a diamond should have no colour at all, like a drop of spring water. Increasing degrees of body colour are measured on a scale ranging from no colour at all (D) to deeply coloured (Z). Beyond "Z" is the range where the diamond's colour is vivid and rich, called "fancy colours". Diamonds of known colour are used as comparison stones for colour grading. Grading is done by comparing the diamond to be graded against these "master stones" under either artificial or natural north daylight ( in the Northern Hemisphere). A machine called the "Colorimeter" can be used for colour grading but there is no substitute for the trained human eye. Cut Cut, sometimes the forgotten "C", ensures that a given stone has maximum brilliance and sparkle which would not be the case were the stone cut for weight alone. We use the following scale to grade a stone on it's overall appearance. The proportion page shows angles and percentages for round brilliant cut diamonds; but angles and percentages are for diamond cutters and graders. Simply put, when looking at a diamond, if it doesn't catch your eye or if it doesn't flash in the light, it's probably not well cut. Good cutting is what brings fire to the ice.

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Is the Square Brilliant cut the same as the Princess cut?
No. There is what is called a Square Brilliant cut. For Moissanite, it is a better cut with 69 facets versus the Princess' 57 facets. More facets means more fire in your gem. However, it is still a square shaped gem, and therefore will still work in traditional Princess settings.

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Do rings come in half sizes?
Standard size for women's rings are 6.5, most rings can be sized but they are then non-returnable. Womens ring sizes are 5-9. Mens rings come in a standard size 11, again most rings can be sized but they are non-returnable. Mens rings come 8-12 and all the half sizes in between. Not all rings can be sized due to possible damage to the settings. Please inquire before ordering.

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What if I want to make something a set?
If we do not have a set offered and you would like to make something a set, e-mail us! We can make it a set especially for you.

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What if I don't see a style I like?
E-mail us a photo of a style you would like to see! We will be happy to look for that special item for you.

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Is Moissanite Hand-Cut or Mass-Produced?
Every Charles & Colvard created Moissanite jewel is precisely calibrated and hand cut by a master technician to create maximum brilliance and to spark the ultimate fire.

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How Is Moissanite Made?
Single-crystal Moissanite is manufactured through a patented thermal growing process, the specifics of which are proprietary. The process is very difficult and expensive, thus preventing mass production.

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Does Moissanite have any identifying characteristics such as inclusions?
Though Moissanite is not sold with eye-visible inclusions, very tiny needle-like inclusions are inherent to the crystal growth process and can be seen under magnification.

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Moissanite/Diamond Size Graph
3.0mm round = 0.10 ct tw 3.5mm round = 0.15 ct tw 4.0mm round = 0.25 ct tw 5.0mm round = 0.50 ct tw 5.5mm round = 0.66 ct tw 6.0mm round = 0.75 ct tw 6.5mm round = 1.00 ct tw 7.0mm round = 1.25 ct tw 7.5mm round = 1.50 ct tw 8.0mm round = 2.00 ct tw 8.5mm round = 2.50 ct tw 9.0mm round = 3.00 ct tw 9.5mm round = 3.50 ct tw 10mm round = 4.00 ct tw 11mm round = 5.00 ct tw 12mm round = 6.00 ct tw 13mm round = 8.00 ct tw 14mm round = 10.00 ct tw 15mm round = 12.00 ct tw 16mm round = 15.00 ct tw

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How can they claim that moissanite is "rare"when silicon carbide is a very common abrasive?
Abrasives formed of silicon carbide powder are inexpensive to manufacture. Large single-crystal silicon carbide is extremely difficult to produce. Charles & Colvard have U.S. and international patent protection for moissanite jewels.

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Clarity of Moissanite
Moissanite is not separated into grades (like diamond) because its manufacturer has set strict specifications that each stone must meet before being released to distributors. Those specifications are comparable to diamonds which have been graded VS1-VS2 (Very Slightly Included - Minor inclusions somewhat easy to locate at 10x magnification).

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Visit our affiliate's websites!
http://www.thepearloutlet.com and http://www.thepearldoctor.com

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Red Box Diamonds - Guaranteed Value
When you are ready to upgrade your Red Box Diamond, we can help by offering a phenomenal Trade-Up Program. You can have confidence that the diamond you are purchasing will hold its value over time. When you are ready, you can trade in your Red Box Diamond for a stone of greater value and receive a credit toward your new purchase of a Red Box Diamond*. Ask your retailer for details. *Diamonds must be in their original condition to qualify for the Trade-Up Program.

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Red Box Diamonds - Free Loss Protection for One Year
To help ensure your purchase is properly protected, all Red Box Diamonds come with free loss protection for one full year. This provides you with worldwide coverage against theft, loss, or mysterious disappearance. Free coverage of the Red Box Diamond begins on the postmarked date of the registration form. There is no deductible. In the event of a loss, simply return to your retailer for a replacement. This helps to guarantee that you will receive the same quality merchandise as you originally purchased.

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Red Box Diamonds - Secure Identification
You can have peace of mind that the diamond you purchased is unique. Each Red Box Diamond comes with the added security of a unique identifier. A laser-engraved number, matching the grading report, is etched on the girdle of the stone. This number allows for proof positive identification. Custom engraving is available. You can inscribe a secret message of love on your diamond for a nominal fee. Ask your retailer for details. *Red Box Diamond benefits applies to most diamonds weighing 3/8 carat and larger. Stuller, Inc. reserves the right to modify or discontinue benefits at any time. Program benefits are not combinable with other offers.

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Special Offers
For a limited time, we are offering $100.00 off any set you purchase.

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Last Updated: 21 Aug 2008 17:52:50 PDT home  |  about  |  terms  |  contact
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